Showing posts with label Motorcycle Insurance. Show all posts
Showing posts with label Motorcycle Insurance. Show all posts

Saturday, 17 September 2011

Sylvie has gone to Motorbike Hospital and Jayne becomes a Vicar!

Sylvie was knocked over and damaged recently while she was parked up outside my place of work. So the Insurance companies have taken over in dealing with the repairs. So far it looks like she is going to be away for a while and I am greatly missing my beautiful girly bike.

While it is hard to take photos that show the damage, we have managed to get a couple.

  

Luckily it was a low speed impact, and damage was minimal, but the lesson learned here is to never rely on just parking sensors alone.

In the mean time, the Insurance company have provided me with a couple of Hire bikes while Sylvie is away. 
The first was another SV, a brand new bike with just enough miles on the clock to justify the first service! She was a beautiful bike, but with the standard clip-ons was murder to ride. Strangely, she felt much smaller than Sylvie, the seat felt lower and the bike actually felt much smaller and lighter. I cannot imagine that there are that many differences between a K3 (Sylvie) and a brand new one (K9), but I did notice an aluminum rear frame. 

Jayne and not Sylvie.
The saddest part of riding her though was not the position, it was the restriction. The SV was restricted via the horrors of a throttle stop, giving the throttle about a third of a turn before it stopped. Just lovely, in a very un-lovely kind of way. If anyone out there wants to restrict their SV, I fully recommend the restricted ECU as opposed to the throttle stop way. The ECU allows full use of the throttle and allows the engine to breath fully, but electronically restricts the bike rev speed. This keeps you legal, but still allows your bike to feel like a big bike. The throttle stop prevents the engine from hitting the power band, so it is always under powered, unless you keep it in lower gears than you would normally use. Then it goes everywhere screaming, which sounds great, but looks pathetic!

The next bike delivered was a Honda CBF600 and I was expecting great things.

Castration is a terrible thing to do to a bike.
The CBF was comfortable, but felt narrow at the bars and overly top heavy. Riding it though revealed that it had been badly castrated by the throttle stop, so badly in fact that it was unable to make it up our local hill, two up, in second gear. 

The ride to Gloucester was a nightmare of struggling to keep up with Carol and Alex on the gorgeous Kawasaki ZRX1100, the Honda was simply outclassed, which is such a shame because I have always held Honda Motorcycles in such high regard. The Honda has a power band starting at about six and a half thousand revolutions of the engine, the throttle stop prevents it getting much past four thousand unless it is again ridden in low gear and thrashed like a loon. Riding the Honda is an experience that in terms of excitement I can only compare with extreme sports such Knitting, embroidery or ironing! For such a good looking bike, it has a terribly bland ride and trying to fit Sylvie's luggage was a disaster because there are so few fitting points. The grab rail is actually a pair of handles that are open ended and do not give a tie down point or easy fitting of a seat pack. Were that not bad enough, while riding it has a disturbing feel to the steering that causes the rider to have to pull the bars back from a turn because it feels like the front wheel wants to fold under the engine. In all, the Honda feels entirely underwhelming and nothing like the Suzuki SV, which is a fire breathing monster in comparison. I miss my dear Sylvie.

So while Sylvie is away I must endure the trials of boredom by Honda and frustration by Insurance Company. Now to be fair, this has very little to do with my Insurance company and I can now fully recommend CIA Insurance (although I am profoundly grateful to not have to be dealing with the incompetent MCE at the moment. God alone knows what kind of a mess they would have made of this!), who have gone out of their way to be helpful with Sylvie. They have passed Sylvie over to a company called Plantec and it is from Plantec that I have had the hire bikes. Now having never heard of Plantec, I was more than a little worried about giving them my bike. Internet feedback seemed poor and advice from trusted people in know like dear old Lozzo from the SV forum made me even more worried. However, armed with good advice from these sources, I was and am still prepared for war. So far though, Plantec have been very good, with regular weekly updates on progress with Sylvie, checking that I am happy with the hire bikes and that I am able to perform pre-ride checks. Their service has so far been very good, I just hope that this remains to be the case and that Sylvie is returned to me very soon, especially as I am not sure that I could survive a long trip on the Honda, I might die of boredom first!


So, that is the ongoing Sylvie story, I feel like I have had a limb removed while she is away, luckily Carol has been a rock and continues to be so. As for my friend who knocked Sylvie over, she continues to be my friend, I just hope that dealings with insurance companies do not mess that up, she was extremely sorry and knowing how much I love my bike, shed a tear or two with me. Bless...

Yes, Bless her. In my newly acquired official capacity as a Reverend, I can bless her, I am just not sure as what Deity, if any, I should choose to bless her with!

Burn, you sinners!

Not being the overly religious type, not really believing in God and not liking religion makes it hard to be a Vicar in this modern world, but I do not see why only men who wear dresses (and possibly harm children) are allowed to perform such duties! After all, I am very well educated woman, I have an excellent vocabulary (although it is littered with filthy words and vile terms!) and I am able to listen to people while providing a kind and sympathetic ear. 

Now I feel that I have to explain my actions a little, after all I would not want you thinking that I am something of a hypocrite. I have a very strong and profound belief in something very dear. It is not in a deity, for in truth I am not sure that there is room in our universe for such a being, however my faith if you want to call it that is in something far more tangible. My faith dear reader is in you. I have faith that you as a human being are capable of many great things and many great acts of kindness and courage. If you take away the spooky stuff from religion, you are left with a moral code, if you remove the political nastiness from that moral code, you are left with some pretty basic good stuff. Be nice to each other, don't murder each other and enjoy life.

So ladies and gentlemen of my flock, this is my sermon to you.

Go forth and enjoy your lives, show kindness to those about you, hug those you care for, do something that promotes human rights and most of all, watch out when reversing your car near my bike!

Bless you, now go and have some great sex with someone of the same or opposite gender to yourself!

Love each other and listen to lots of brutal black metal!


Wednesday, 13 July 2011

MCE Motorcycle Insurance, Lying cheating scumbags!

So any of you out there in Internet land ride bikes on the public Highway?

Any of you do so safe and secure in the knowledge that your motorcycle Insurance Policy is up to date?

Well if you are insured with MCE Insurance, think again.

It is my view that MCE are Corrupt, lying, dishonest and incompetent!

Let me lay a nice story for you, starting last spring when my old insurance policy came to an end. Carol and I decided that we wanted to ride together on our bikes, after all this is the first summer of us both being able to ride long journeys on big bikes. Rosie the GTR is slowly being rebuilt and it is still our aim to make her road worthy. However when we took the policy out, it was our aim to get both bikes on the road and riding in time for the Bull Dog Bash in August.

So away we go and get checking, sure enough the joys of the internet bring us the prices for two bikes with two riders. Three hundred pounds for us both, fully comprehensive. Then we get a phone call from MCE and they offer us a slightly cheaper deal. Thinking I had struck lucky, I spoke to Carol and we agreed to go for it. From there on it went down hill rapidly.

It is my view that MCE are Corrupt, lying, dishonest and incompetent!


The Policy for Both Carol and I to ride our bikes does not exist. The Sales woman who sold it to us lied through her filthy lying teeth, to make us buy it.

I stated very clearly that the insurance I required was for both Carol and myself, to cover us on our motorcycles. When the document arrived it was not even close in it’s cover from to that of the policy that I purchased from the MCE Sales Woman. I phoned MCE to complain and was told that a policy I described could not exist. The Team at MCE were extremely unhelpful and were rude to me on the telephone, stating that I had not asked for the cover I was now rudely demanding. I was finally put through to a manager and my policy was changed, but I was charged for this change because they claimed that I had not told them that I wanted cover for me to ride my bike!

I made a formal complaint to MCE because I did not feel that it was right for me to be charged and because due to their incompetence I had unwittingly ridden my motorcycle with out insurance, which is a Criminal Offence. MCE never replied to my Complaint. Their only comment was to ask me if I had had an accident. When I said no, they said not to worry about it then! There is a reason for this and that reason is

It is my view that MCE are Corrupt, lying, dishonest and incompetent!


Eight weeks later Noreen the Kawasaki ZRX1100 arrived in the stable. The Gentleman that I spoke to at MCE informed me that there was no record of me making a complaint against MCE and he flagged it up for his supervisor to investigate. I heard nothing from them for a week.

My New Insurance Document arrived and the motorcycles now present on the Insurance cover were the Sylvie and Noreen. However one of the riders had been removed from the cover slip. This rider was me and once again, I had been riding my motorcycle with out Insurance thanks to MCE making serious errors despite my very best efforts to comply with highway use. This time they did not even bother to talk to me and just said that MCE do not have such a policy. This would be because

It is my view that MCE are Corrupt, lying, dishonest and incompetent!


I once again phoned MCE and was spoken to again rather rudely and informed that it was impossible that I could have been insured because MCE do not offer multi rider policies. I had in my hand at that time my previous policy that showed the GTR1000 and the SV650S insured for two riders, Carol Sexy Bum and Jayne Grumpy Bitch. The Assistant told me that there was no one who could help me at that time and informed me that a Manager would phone me back.

I called back ten minutes later and spoke this time to a gentleman called Trevor Murphy. I explained that I was extremely unhappy with MCE and that I wished to cancel my Policy that I had been mis-sold in April and that I wanted a full refund from MCE for failure to provide what they had contractually agreed to. Mr Murphy informed me that he was unable to comply with my request and told me that all he could do was charge me a large sum to cancel my policy. He assured me that he would personally pass the case onto his manager the following day and that I would receive a phone call from them.

My complaints started on the first working day of May and have not been resolved. MCE do not uphold their promise to call back and they charge for a long wait on the telephone. Their customer service is appalling and they have lied to me several times about the service they offer. When I have requested the policy be cancelled, they have argued and have been dishonest. This is because

It is my view that MCE are Corrupt, lying, dishonest and incompetent!



From the very beginning all I have wanted to do is insure my motorcycles so that my Darling Carol and I can ride our bikes together, I can commute to work and together we can enjoy our hobby. MCE have prevented this from happening and have been nothing but unhelpful and dishonest. You know why that is though, maybe something to do with this…

It is my view that MCE are Corrupt, lying, dishonest and incompetent!